Data on complaints via Traffy Fondue

Traffy Fondue is a platform designed to facilitate communication of urban issues between the public and responsible agencies. Citizens can report issues directly to the relevant authorities via a mobile application for rapid resolution, covering issues such as cleanliness, sidewalks, streetlights, or damaged roads. Reports include sufficient data for immediate action, such as photos and map locations. Simultaneously, the Bangkok Metropolitan Administration (BMA) can provide information and update the status of problem resolution back to the public. Additionally, officials have a management and tracking system, along with statistical data services, to enhance budget and manpower planning efficiency. Government and private agencies can also create their own groups to receive and manage issues. Thus, Traffy Fondue is a key platform enabling public participation in making the city more livable and assisting in comprehensive urban problem-solving.

Agency:

04060000

Licence:

License not specified

Category:

ข้อมูลสาธารณะ

Geographic coverage:

ไม่มี

Update frequency:

ครึ่งปี

Source portal:

bangkok

Updated:

03/09/2025

English title machine-translated from the Thai original

States half-yearly, but the record has not been updated for 380 days (2 cycles)